Guide

Your logo on client reports and status pages

What your client sees: your logo, name and colour at the top of the page, the checks of their site, and a small line “Checks run by Heedza” at the bottom. This is the white label part of the Business plan. The web address stays on heedza.com, and alerts still go to you, not to your client, so there is no option for your own domain or for emails sent under your agency’s name.

Put your logo on client reports

Part of the Business plan. You need your logo as a PNG or JPEG file of 200 KB or less. Your name, logo and colour then show on the shared report and the public status page of each site in your account.

  1. In Heedza, open Settings and find “Your logo on client reports and status pages”.

    What happens next: You see boxes for your agency name, logo and colour, with a preview next to them.

  2. Type your agency name, choose your logo file, and pick a colour or leave it empty for Heedza green.

    What happens next: The logo is saved straight away. The preview shows the top of the page with your logo.

  3. Tick “Show my branding on client reports and status pages” and press Save.

    What happens next: Your name, logo and colour show on the shared report and the public status page of every site in your account.

  4. Open a site, find “Share this report” and press “Create a share link”. Send the link to your client.

    What happens next: Your client sees the report with your logo at the top. A small line “Checks run by Heedza” stays at the bottom.

  5. To send a PDF instead, open the shared report, press “Print or save as PDF” and choose Save as PDF in the print window.

    What happens next: Your browser saves the report as a PDF file with your logo.

If it does not work: If the logo is refused, save it again as PNG or JPEG, 200 KB or less and no more than 2000 pixels on each side. SVG files are not accepted. If a colour is refused, it is too light for white text: pick a darker one. To show Heedza again, untick the box and press Save.

Questions

Who can see my logo?
Anyone who opens the shared report link or the status page of a site in your account, while “Show my branding on client reports and status pages” is on.
Does my logo show in alert emails?
No. Alerts come from Heedza and go to you. Your logo shows only on the shared report and the status page.
Can I hide “Checks run by Heedza”?
No. That small line always stays at the bottom of pages that show your logo.
What happens if I move off the Business plan?
Your name, logo and colour are kept, but the pages show Heedza again until you are back on Business.
How do I go back to the Heedza look?
Untick “Show my branding on client reports and status pages” in Settings and press Save.

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