How we check your site is online
Heedza requests your home page every minute on Solo and Starter, every 30 seconds on Pro and Business, and every 5 minutes on Free. This is a plain request, not a full page visit, so it is light on your site.
- Down alerts. If your site doesn’t answer, shows an error page (such as “page not found” or “server error”), or takes more than 15 seconds, Heedza checks again with a second request. If that fails too, you get an alert (by email, or on paid plans also to Slack, Telegram or a webhook). You get another one when the site is back.
- Time online (%) and response time for the last 24 hours, 7 days and 30 days, in your dashboard and in your report.
- https certificate and domain. Heedza reads the date your https certificate (what lets your site open with https) and your domain name run out, and reminds you 14, 7, 3 and 1 day before either does.
- New version check. Heedza keeps a short record of your home page (its title, description, and script and style files). When it changes, a new version went live, so Heedza runs the full page check soon after (on Free, at most once every 6 hours) and tells you what changed.
Heedza also takes pictures of your pages at phone size (390 px), once a week on Free and once a day on paid plans.
For pages you only want to see online, such as an old landing page, Starter, Pro and Business also have online-only web addresses (20, 50 and 100). They are opened every minute on Starter, every 30 seconds on Pro and Business and get no page checks. They are counted separately from your sites. See pricing.
What we look for on your home page
An “is it online” check compared with Heedza
| “Is it online” check | Heedza | |
|---|---|---|
| Checks your site answers | Yes | Yes |
| Checks the page isn’t blank | Not usually | Yes, opens it like a visitor |
| Checks sign-up, log-in and payment pages | No | Yes |
| Sends a fix to paste into your AI tool | No | Yes |
| Time online (%) and response time | Yes | Yes, for 24 hours, 7 days and 30 days |
| How often | Often every 1 to 5 minutes | Online check as often as every 30 seconds; pages daily on Free, up to every 15 minutes on Business |
How often we check
| Plan | Price per month | Sites | Online check | Page checks |
|---|---|---|---|---|
| Free | $0 | 1 | Every 5 minutes | Once a day |
| Solo | $9 | 2 | Every minute | Every hour |
| Starter | $19 | 5 | Every minute | Every hour |
| Pro | $39 | 12 | Every 30 seconds | Every 30 minutes |
| Business | $99 | 30 | Every 30 seconds | Every 15 minutes |
What it doesn’t do
- The online check waits for a second failed request before it alerts you. Paid plans check every minute or every 30 seconds. On Free it runs every 5 minutes, so a down alert arrives about 5 to 10 minutes after the site goes down.
- The online check runs from one location. The page checks run once a day on Free and up to every 15 minutes on Business.
- Like every Heedza check, it never logs in, fills in forms or pays.